Terms and Conditions

Welcome to Carnaby. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Electronic Communications

When you visit our site or send emails to us, you consent to receive communications electronically. We will communicate with you via email or post notices on this site. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement for written communication.

2. Orders and Cancellations

  • We reserve the right to accept or reject orders at our sole discretion.

  • Orders placed on our site are considered final and cannot be cancelled or modified as they are specially made for you.

  • No refunds or exchanges will be provided for custom orders unless the product is defective or damaged upon delivery.

3. Returns and Refunds

  • If you are dissatisfied with your purchase, you may request a return or exchange within 7 days of receipt, provided the product is unused and in its original packaging.

  • Non-returnable items include gift cards, personalized items, customized items, and sale items.

  • Refunds, if applicable, will be processed to your original payment method within 7-10 business days after the return is approved.

4. Shipping Information

  • Shipping timelines vary between 2-14 days depending on the product and delivery location.

  • For urgent deliveries or queries, please contact us at +91 9990033885.

  • We are not responsible for delays caused by incomplete information or unforeseen circumstances.

5. Customs and Taxes

  • If you are ordering from outside India, additional customs duties and taxes may apply and will be borne by the customer.

  • Customs policies vary by country; please contact your local customs office for more details.

6. Copyright and Trademarks

  • All content on this site, including text, graphics, logos, images, and software, is the property of Carnaby.

  • Use of the website does not grant you rights to any intellectual property.

  • Any unauthorized use of our trademarks or copyrighted material is strictly prohibited and may result in legal action.

Copyright for Prints - Terms & Conditions

Ownership of Designs and Prints:

All designs, patterns, prints, and other creative works featured on our products are the sole intellectual property of Carnaby and are protected under applicable copyright laws. These include, but are not limited to, original block prints, hand-painted designs, digital patterns, and other artistic creations used in our clothing and products.

Restricted Use:

Customers or third parties are strictly prohibited from copying, reproducing, distributing, modifying, or using our prints or designs for any commercial or personal purposes without prior written consent from Carnaby.

Enforcement of Rights:

Any unauthorized use, replication, or infringement of our designs or prints will result in legal action to protect our intellectual property rights. This includes compensation claims for any damages incurred.

Licensing Requests:

Written approval must be obtained before using any of our intellectual property. For inquiries regarding licensing or collaborations involving our prints or designs, you may contact us at customercare@carnaby.in.

Third-Party Protection:

Carnaby ensures that all designs and prints used are original and do not infringe upon any third-party copyrights.

Exclusivity of Prints:

The exclusive prints and patterns used on our products are created to ensure uniqueness and cannot be reproduced or replicated by other brands, designers, or individuals. Ownership of the purchased product does not transfer copyright of the print to the buyer.

7. Privacy and Personal Data

  • Your use of this website is governed by our Privacy Policy.

  • We take reasonable steps to protect your personal data but cannot guarantee absolute security.

  • By using this site, you consent to the collection and use of your information as outlined in the Privacy Policy.

8. Disclaimers and Limitations of Liability

  • We do not guarantee uninterrupted or error-free operation of the site.

  • Products and services are provided "as is" without warranties of any kind, either express or implied.

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the site or our products.

9. Governing Law

These terms and conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Thank you for choosing Carnaby.