GOOD TO KNOW
Frequently asked questions
What sizes are available?
Our collection is available from 0–3 months to 11–12 years, depending on the style.
How do I choose the right size?
You can refer to our Size Guide for measurements and age-wise sizing.
Is the product available in my size?
Available sizes are shown on the product page. If your size is unavailable, you can also check with our team.
Are the prices final?
Yes, all products are available at the prices listed on our website. Additional discounts are not available unless mentioned on the product page.
Is shipping included in the price?
Shipping charges are added separately at checkout.
How much is the shipping charge?
A standard shipping charge of ₹250 is applicable on orders.
How long will my order take to arrive?
Orders are generally processed within 2–3 working days, followed by delivery within 3–4 working days, depending on your location.
How can I track my order?
Once your order is dispatched, you’ll receive the tracking details.
Can I change my size after placing the order?
Please contact us as soon as possible. We’ll check if the order can still be modified.
Can I get a product in a different colour or style?
Our styles are available as shown on the website, and we do not offer any changes or customisation.
Will sold-out products come back?
Some styles may be restocked, depending on availability. You can keep an eye on the website for updates.
Do you offer customisation?
Customisation availability depends on the product. Please check with our team before placing your order.
When is the next collection launching?
New collection updates will be shared on our website and social channels.
How should I care for my Carnaby outfit?
Care instructions are mentioned on the product page wherever applicable.